Our dedicated Customer Support and Customer Services teams are here to assist you with any questions or concerns regarding your training, CAE products and services. Each product and training centre offers platforms to guide you throughout your journey, such as live chat, email support, or phone support.
With the world's largest civil aviation training network, there's always a Customer Service representative near you to answer questions around your training.
We provide comprehensive product support for all Defense & Security customers in our network. With regional offices and training centres in all our operating countries, our team has you covered.
Monday to Friday, 7:30am - 4:30pm EST
+1-817-619-2000
After hours
At the second level of the voice mail, follow the instructions for after-hours emergency support.
Contact your Customer Experience Lead or Customer Services Representative through the customer web portal for any support required.
You will find in the web portal, the 24-7 Parts and Technical Emergency Support phone number, request for hardware parts quotation and ordering, CAE tools, Information Bulletins and more.
Don't have access to the Customer Web Portal?
Looking for information specific to your region? Find a Regional Office to answer your questions.
Looking for directions or contact across our Defense & Security training network? Contact one of our training centres.
For sales and corporate contact information, visit our contact us page.
