Defense & Security Customer Support
CAE USA Defence & Security Customers

T. Monday to Friday (7:30am to 4:30pm EST):  +1-817-619-2000

T. (Emergency after-hours):  Dial the Customer Service (CS) number above.
At the second level of the voice mail follow the instructions for after-hours emergency support.

If you are trying to reach CAE Healthcare’s customer service, please visit: https://www.cae.com/contact-us/healthcare-contacts

If you are trying to reach the civil Dallas Training Centers, please visit: https://www.cae.com/contact-us/civil-aviation/training-centres

International Defence & Security Inquiries

Contact your Customer Experience Lead or Customer Services Representative for any support required. You may find their coordinates in the Customer web portal.

Customer web portal : https://caextranet.cae.com/Menu/login.aspx

You will find in the web portal, the 24-7 Parts and Technical Emergency Support phone number, request for hardware parts quotation and ordering, CAE tools, Information Bulletins and more.

Need Customer Web Portal Access?